Privacy Policy

Who we are

Our website address is: https://serendipityclubny.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

INFORMATION WE COLLECT

We may collect personal information that you provide to us when you:

Purchase or download a template or ebook from the digital store
Subscribe to our newsletter or blog
Contact us through our contact form or email address
Provide feedback or participate in surveys
Visit or use the Website

The personal information we collect may include your name, email address, postal address, phone number, payment information, and other information you choose to provide.

In addition, when you visit or use the Website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, and the pages or content you access.

USE OF INFORMATION

We may use the personal information we collect for the following purposes:

To provide and improve the Website and our products and services
To process and fulfill your orders and requests
To communicate with you about our products, services, and promotions
To administer surveys, contests, or other promotional activities
To personalize your experience on the Website
To detect, prevent, and respond to fraud, security incidents, or other illegal or harmful activity
To comply with legal obligations or requests from law enforcement or regulatory authorities

SHARING OF INFORMATION

We may share your personal information with third parties in the following circumstances:

Service providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email marketing. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Legal purposes: We may share your personal information to comply with applicable laws or regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Business transfers: We may share your personal information if we are involved in a merger, acquisition, or sale of all or a portion of our assets. In such cases, your personal information may be transferred as part of the transaction.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may also retain certain information for legitimate business purposes, such as resolving disputes or enforcing our agreements.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.